Kellie Pettaway: Director of Operations

Kellie is an accomplished collections industry leader with 14+ years of experience. Her unyielding commitment to generating remarkable results and upholding professional excellence has consistently excelled her to new heights at SCS. As a skilled problem solver, she diligently focuses on driving profitability and increasing process efficiencies for her team. Having dedicated her career to the industry, she understands every facet of operations at SCS and is able to create impactful, customized solutions to meet the needs of the medical accounts receivable industry.

Kellie is an accessible leader who is admired by her team and industry colleagues. She manages a robust, patient-centered client and customer support solution center. Kellie is detail-oriented, results-focused, and versatile, using her broad experience in leadership, office management, and business operations to encompass staff management and company advancement. Dedicated to her role, she expertly leads a well-seasoned, long-tenured team, ensuring that staff performance and business operations consistently adhere to the SCS mission and goals of producing and driving results while steadfastly maintaining a high level of integrity and ethics.

Kellie stays just as busy at home with her four beautiful children and her devoted husband.